How SOTI Is Rethinking Mobile Device Management for Frontline Teams
Enterprise mobility is no longer just device control. In this conversation, Marc Aflalo speaks with Joel Matthew from SOTI about modern Android management, frontline productivity, real-time visibility, and how AI is changing enterprise mobility management.
SOTI has grown from a remote troubleshooting tool into a global enterprise mobility platform used by 17,000 customers across 180 countries. Joel Matthew, Manager of Product Management at SOTI, explains how the company helps organizations manage, secure, and extract real value from their mobile technology investments.
The discussion covers the evolution of mobile device management, moving beyond basic lockdown and restriction toward outcomes that improve productivity, security, and return on investment. Joel breaks down how different industries balance security and usability, from healthcare and government to retail and logistics.
Marc and Joel also explore real-time intelligence and why data-driven visibility matters for frontline operations. Joel explains how SOTI tools help organizations monitor device health, usage, and performance to support better decisions and stronger KPIs.
A major focus is SOTI Sync and the announcements made at the event, including Stella AI, SOTI’s new AI-powered assistant. Joel explains how natural language queries simplify complex enterprise workflows, reduce time spent navigating tools, and help IT teams focus on higher-impact work.
The conversation wraps with a deep dive into Lockdown Reimagined on the SOTI ONE platform. Joel explains how lockdown has evolved from simple restriction to a fully customized, role-based device experience, including branded home screens, NFC-based identity access, and rich usage data that helps organizations understand how devices are actually being used.
Chapters
0:00 – Introduction and guest setup
1:12 – What SOTI does and who they serve
2:05 – The origins of enterprise mobility management
3:16 – Balancing security and usability for workers
6:00 – What sets SOTI apart from standard MDM tools
8:26 – Sharing best practices across industries
10:06 – Real-time intelligence and operational insight
12:01 – Security, zero trust, and productivity trade-offs
13:15 – SOTI Sync and AI announcements
13:24 – Stella AI and natural language workflows
15:01 – Where organizations should start with AI
17:24 – Lockdown Reimagined on SOTI ONE
21:12 – Measuring success and future of mobility
Subscribe for more conversations with the people shaping enterprise technology.
Visit yourtechreport.com for more interviews and tech insights.
Relevant Links
SOTI: https://www.soti.net
SOTI ONE Platform: https://www.soti.net/products/soti-one
SOTI Sync: https://www.soti.net/soti-sync
Your Tech Report: https://www.yourtechreport.com
Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
