Episodes

Season 2 of the Insurance Podcast kicks off with Sherif Gemayel the founder and inspiration for Sharp Insurance. He shares his wisdom and story on becoming a leading online insurance broker including his 'aha' moment and how Google business listings changed the business trajectory. If you want to understand what makes this insurtech leader tick Sherif explains his 3 pillars for disruption and how insurance brokers can find ways to be savvy in areas they have never been before. Please rate, revi...

Taking a deep dive into the best of the second half guests from the first season of the Insurance Podcast. Great thoughts from Adam Mitchell, Dario Battista, Thomas Accardo, Graham Haigh, Justin Thouin, Katherine Ferrante, Jen Pugsley, Ron Glozman, Greg McCutcheon, Matthew Turak and Jeff Roy about how the insurance product distribution cycle has to improve. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

The first season of The Insurance Podcast has come to an end. Here's part one of the season review featuring, Alister Campbell, Stuart Bruce, Alyson Shane, Mike Berris, Chuck Byrne, Lance Miller, David Sussman, Paul McDonald, Jay Bregman, and John Knotek. Listeners will notice a theme develop and hopefully this episode can act as bit of a quick course in how to look at the industry and where to aim your efforts. Please rate, review and follow the podcast! See omnystudio.com/listener for priva...

Insurance is ever-changing and Jen Puglsey from Goose Digital drops by to talk about how marketing automation is as important as ever if insurance brokers want to have an omni-channel presence. Jen is a former insurance broker who now provides valuable insight for Goose Digital as the Director of Client Services as they prepare to shake up how the insurance industry connects to consumers. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

Data is the big driver in the insurance industry right now but understanding connectivity is still vital to the success of insurance distribution. Steve Pieroway from PolicyWorks drops by to talk about how brokers need compelling solutions to change their processes and how even neophytes can use analytics in practical, functional ways to help understand their business better. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

Artificial Intelligence never looked so cool as Ron Glozman of Chisel.ai joins the podcast to talk about how AI will help the insurance industry be better at what it does- providing 'bespoke service'. That's Ron's term but it's an appropriate term to what industry professionals need to understand efficiency should be to better your service and time to the customer's benefit as much as theirs. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

What do you really know about legal expense insurance? If you're anything like me it was a product that existed but you never really explored it. Katherine Ferrante of ARAG provides fantastic insight on the product and how insurance brokers might be missing out on a great sales opportunity for their existing clients and new ones. Who new contacting a lawyer could be so easy and painless. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

The idea of change is a pretty cool thing for Thomas Accardo of Brokerlift. His background is nothing like most people's in the insurance industry so that's why when he's got something to say we should listen. Whether it's how retail theory should be a part of any insurance broker's distribution strategy or how having a premium to service ratio is vital to selling Thomas is prepared and ready for change and will convince you to be as well. Please rate, review and follow the podcast! See omnyst...

Do you understand how intelligent data is being used within the insurance industry? Greg McCutcheon, President of Opta joins the Insurance Podcast to discuss how brokers and insurers can use data to improve their books of business, where the future of data is going, and the reality no one wants to hear- how to deal with a hard market that is coming or already here. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

It's the great debate on public or private auto insurance in British Columbia. Former IBABC President Andrew Tablotney speaks on behalf of the insurance broker interest and Aaron Sutherlan VP West of the Insurance Bureau of Canada presents the case for considering private auto insurance. There's no shortage of controversy in BC regarding ICBC and these two guests provide an informative perspective on the many issues regarding the future of the corporation. Please rate, review and follow the po...

What exactly is ClearPay? The CEO stops by to talk about what ClearPay does for the insurance sector and how it’s solution provides back office efficiency for insurance brokers and insurers. John also provides great insight into the concept of disruption within the insurance sector and how believe it or not, cheque fraud is still a big issue! Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

Do you use rate comparison sites? If not Justin Thouin of Lowestrates.ca is going to change that because he sees where the future is for consumers with financial services. His company is so consumer focussed they do not even take ads on it. Justin drops by to explain how Lowestrates.ca is there for consumers, insurance brokers and insurers in this episode. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

It's fun to have one of the nice guys come on the show but don't let Matthew's gentle demeanor fool you-not only is he nice but he's smart as well. Matthew talks about various initiatives with CAA and how they look at their value proposition as part of a customer's lifestyle not a product they can fit the customer into. It's a different approach but one many in the insurance industry can learn from. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

Is Jeff Roy the most energetic person in the Canadian Insurance industry? He might be but it's not technology that led him to be a pioneer with online service. It started by looking at his brand. Jeff's story is one every broker should hear as he talks about where he came from, why he changed and how he did it. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

Understanding brand leverage never happened so easily until Dario Battista joined the Podcast. Dario's pearls of wisdom about brand development and offering a unique value proposition go beyond the insurance industry. It's easy to see how he has made isure.ca a powerhouse in the Canadian insurance industry. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

Graham Haigh joins Pete Tessier to discuss Wawanesa, the state of insurance in Canada, technology and innovation. Graham expands on the challenges in the marketplace and explains some the decision making to stop being a direct to consumer company in Quebec. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

Understanding infrastructure has never been so much fun as Natalia Moudrak of the Intact Centre on Climate Adaptation talks about how the risk of flood is affected insurance companies. More importantly she explains how cities and municipalities can design and adapt to manage the peril of flood caused by climate change. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

The laid back approach of Adam Mitchell, CEO of Mitchell and Whale Insurance Brokers is just a disguise for a focussed company that likes to think different. Maybe they are not quite like Apple but Adam explains why 'what's the worst that could happen?' is a great way to look at change and more on this episode. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

Lance Miller provides some of his bountiful wisdom on how he and Surex Direct became the fastest growing insurance brokerage in Canada. With thoughts like 'Technology is not a strategy,' will show how any broker can find a path to success in the online world Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

Connected smart home technology never looked so cool or sounded so interesting after David Sussman of Plasmatic stopped by to discuss how the smart home will help change insurance. Brokers and consumers will soon know the value of how the smart home will enhance safety but also prevent and mitigate loss. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

The first guest who is not from the insurance sector but don’t let that fool you. I met Alyson through social media and quickly discovered that she and her business Starling Social are the panacea so many insurance brokers need. Alyson sheds light on social media, marketing and explains in the marketing world, “if you build it does not mean they will come”. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

When Economical decided that new technology was the best used with brokers they went all-in. Paul McDonald talks about the launch of the new platform Vyne, how the broker channel is changing with technology and what Economical has learned being a omni-channel insurer. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

Jay Bregman from Verifly drops by to talk about changing landscape of on-demand insurance. Jay describes how the company went from insuring drones to being able to sell whole categories of insurance to contract workers in the GIG economy and beyond. In this episode there's more than a few pearls of wisdom, there's an entire necklace. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.

Stuart Bruce from First Insurance Funding joins the Insurance Podcast to talk about how brokers can improve their efficiency with payments along with their value proposition. Stuart also explains that why he feels the death of the broker channel is 'absolutely false'. Enjoy some rare insight from a serial entrepreneur who understands how to build a business and find success. Please rate, review and follow the podcast! See omnystudio.com/listener for privacy information.